Job Title: Operations Supervisor
Company: Gulf Customs Brokerage & Logistics
Key Responsibilities:
• Supervise and coordinate daily operations of the customs brokerage and logistics team
• Ensure full compliance with local and international customs regulations
• Review and approve customs documentation and declarations for accuracy and compliance
• Liaise with customs authorities, clients, and other stakeholders
• Oversee end to end shipment clearance process to ensure timely delivery and customer satisfaction
• Provide leadership, coaching and day to day oversight to brokerage staff
• Monitor operational performance and enhance improvements for efficiency and service quality.
• Maintain accurate records and reports
• Allocate workloads and monitor staff's productivity to ensure efficient execution of tasks.
Requirements:
• Customs Grade 2 or 3
• Minimum three (3) years' experience in a similar position
• Strong knowledge of customs regulations and procedures
• Experience in a supervisory or leadership role
• Excellent communication and organizational skills
• Proficiency in relevant customs and logistics software
• Strong problem-solving abilities and attention to detail
Key Competencies:
• Leadership and Team Management Skills
• Analytical and Decision-making skills
• Time management and Deadline Management
• Customer Service Orientation
• Accountability and Initiative
• Compliance Awareness
• Accountability and Initiative
All applications must be submitted on or before Tuesday 21st April 2026.
